Friday, January 19, 2024

Hi, Jill,

I can’t believe it!
25 years in the treatment room.
On January 19th, 1999, I passed my state boards in California. (Thank you to my friend and colleague Lisa @oilandwaterskincare for not only sitting next to me during said board exam but actually remembering the date.) I am so honored to have had such a long and wonderful career in an industry where the average career lifespan is 3 years. (And I only blew out one shoulder!!)

I have worked in just about every sector of our industry: a corporate-run spa, an independent salon & spa, a renter in a skin care clinic, a collective of independent wellness practitioners (which I also ran for 4 years), and finally on to my private practice in an office I adore in Union Square. There have been SO many changes, and so many advances in our industry during this time and so many more to come. If you know me, you know I thrive on education and staying on top of all things skin. I'm heading back to UCLA for more cosmetic chemistry with industry legend Rebecca Gadberry in a few weeks, and I cannot wait to share and apply what I learn.

This year promises to be a wild one, full of more education, new treatments, new products, and the completion of a project I have been working on for the last year. (More on that next month.) For now, I am simply full of gratitude for all of you who have trusted me for advice and with the care of your beautiful faces for all these years. You are my inspiration. Onward!! 

With affection & sunscreen,
Jill

New Additions!
2 brand new products to start 2024! I'll be highlighting ingredients on social media and in the next newsletter, but they're available now! Try them out at your next treatment.

Lip Renewing Hydrator - a natural solution that firms, plumps, and hydrates lips. With collagen-boosting peptides and plumping Hyaluronic Filling Spheres, it enhances lip fullness and elasticity. Enriched with antioxidant-rich Cranberry Seed Oil and nourishing extracts, it provides optimal care, leaving lips looking and feeling their best. Available in Vanilla Mint, Watermelon, and Naked (unscented).

Circa-Shield Mineral Sunscreen SPF 30 - powered by cutting-edge advanced ingredient technology, Circa-Shield takes a proactive stance against light-induced oxidative stress, preventing the formation of free radicals. But that’s not all—it’s your go-to solution for digital pollution defense, providing a barrier against the stressors of the modern world. I've never experienced a mineral formulation that feels this good on the skin!


Product Substitutions
There have been a lot of product changes in the last few months, so I'm highlighting some recommended substitutions. If you don't see something in the shop or need a little help deciding, please don't hesitate to reach out!

Emerge Biome Repair - replaces Pure & Simple Cleansing Lotion and Botanical Cleansing Oil (new oil-based cleanser in stock next month)
Confidently Clean - replaces Pore Clearing Cleanser for acne-prone skin
Citrus Herbal Cleanser - replaces Pore Clearing Cleanser for combination/"normal" skin
Mandelica 5% - replaces Alphaplex
MicroMoisture+ - replaces Hydrafluide
Conditioning Hydra-Mist - replaces Pollution Solution
Pore ReBalancing Toner - replaces Exfolitone

Cancelation/Late Arrival Policy Reminder
really do dislike charging fees for services you didn't receive! If you're not feeling well a few days before your treatment, please go ahead and reschedule. I'll do my very best to fit you in once you're well!
Cancelation policy: A 48-hour cancellation notice is required to avoid the cancellation fee (75% of services booked).
Late Arrivals: Late arrivals will change the starting time of your treatment, but not the ending time, to respect the next scheduled client. If a late arrival does not allow enough time for some or all of your booked services, you will still be charged the cancellation fee for any services we don't have time for.



A quarter century of skin care (and sunscreen and big glasses)!!

Monday, December 11, 2023

Happy Holidays!

 Happy Holidays! I hope you are all surviving and having a little fun during this predictably chaotic month. Some fun product news, holiday hours, and shipping deadlines are below. I've only got a couple of openings left in 2023, so if you need some TLC, jump on one of those open slots or add yourself to the waitlist!


Have a safe and wonderful holiday season!
With affection & sunscreen,
Jill

Shipping Reminders/Deadlines:
Just a reminder that shipping tends to slow down this time of year! The USPS is advising getting packages out by 12/16 to ensure delivery before 12/25. Since the USPS has switched out all the mailboxes to only accept letters, I can no longer just pop outside to mail your smaller orders. This means they will often not go out until the next day as the holidays are a break-free time for me! Thanks for your patience - I always ship as quickly as I can.

Gift Certificates
Online gift certificates are available to purchase here in whole dollar amounts. I do still have paper certificates available, just remember the shipping deadlines, or we can arrange a pickup for when I am in between clients.

Holiday Hours
I will be out of the office from 12/24 until 1/4, but my shop will still be available for online ordering during that time.

Award Winners!
So this was fun! One of my industry publications Skin Inc., does awards every year that we, the skin care professionals vote on. No "influencers" or paid endorsements here! Lo and behold, 2 of my favorite products from Circadia were among the winners!
  • Serum 71 - Best New Product
    If you haven't already heard me rave about this (or aren't using it already), where have you been?
    Serum 71 is an immune-boosting, nutrient-rich formulation with a powerful trio of tranexamic, mandelic, and azelaic acids. Also included is a second-generation Beta Glucan and Neodermyl®, the next-generation copper peptide that helps build back collagen and elastin.
  • Chrono-Calm - Best Sensitive Skin Product
    My go-to serum for all my sensitive and rosacea-prone clients.
    A lightweight water-based hydrating serum, Chrono-Calm soothes chronically irritated skin and improves the appearance of redness and dilated capillaries.
     
Ok, I'm kidding. But wow it's busy! :)

Tuesday, November 21, 2023

Happy Thanksgiving!

As I write this, the chaos of APEC has ensued! Thanks to all of you who gave yourself a little extra time to make it to your appointments with me downtown. As promised, I wanted to include the first of some deeper dives into my new WISH products, starting with the cleansers! I'm getting amazing feedback, so if one of your faves has been replaced, take the plunge and try the replacement - it'll be great, I promise!
A teaser for a holiday weekend sale, and my upcoming holiday hours are below.

Thank you again for trusting me with your lovely faces! As I approach a crazy milestone in the industry this January (more on that soon), I am so grateful to you all. I hope you all have a wonderful holiday!

With affection & a ton of gratitude,
Jill


New Cleansers
All the new cleansers are in airless, metered pump bottles (1 pump will do!). Let me know if you want a recommendation for your skin type & condition!

  • Emerge Biome Repair - An ultra-mild emollient cleanser for dry, sensitive, or compromised skin types. Emerge creamy cleanser is a game-changer, providing optimal support to the skin's barrier while delivering a luxurious cleansing experience. Emerge is specifically formulated with a biomimetic hydrating ester complex that works harmoniously with your skin. This unique blend gently dissolves and lifts away impurities, leaving the skin clean, refreshed, and hydrated. (Replacement for Pure & Simple Cleansing Lotion)
  • Calming Cleansing Gel - Refreshing lather thoroughly removes impurities without disturbing the skin’s barrier function. Delicately fortifies skin’s protective barrier without leaving any irritating residue. Mild enough to use every day, it also features organic Avena Sativa (Oat) Extract, Aloe Barbadensis (Aloe Vera) Leaf Extract, and Calendula Officinalis (Marigold) extracts to soothe and calm skin.
  • Confidently Clean - The ultimate hydrating cleansing elixir, gently deep cleans pores and reduces visible skin aging. Salicylic Acid (2%) a Beta Hydroxy Acid combined with Gluconolactone a Poly Hydroxy Acid stimulates natural exfoliation to help clear clogged follicles and gently smooth away dull dead surface cells that contribute to acne breakouts. (Replacement for Pore Clearing Cleanser)

New Retinol!
I will be switching everyone over to the Nighttime Repair Plus from the Retinol Resurfacing Complex.
The Nighttime Repair is an amazing updated formula -  I can't wait for you to try it!

Holiday Hours

  • Thanksgiving weekend - I'll be working through Wednesday, November 22nd, and return to the office on 11/29. All weekend orders will ship on the 29th.
  • I will be away from Christmas through the New Year - I'll return to work on 1/4/24.
  • I will send a reminder next month, so you can be sure to be all stocked up before the holidays.
  • Please be sure to use my waitlist when booking online if you can't find the time you want.

Holiday Sale!
Be sure to check out my stories on Instagram for special sale codes all weekend!

Thursday, October 5, 2023

Need Anything? I'm Heading to Mexico!

 I hope everyone is staying cool in the Bay Area! It's going to be 90 degrees here today as I write this, I think the universe is trying to ease me into vacation mode! (Or melt me, take your pick.) 


Out-Of-Office Dates

  • I'll be on vacation starting Thursday 10/12, returning to the office on 10/24.
  • Be sure to get your orders in by 5 PM PST on October 10th, to ensure they ship before I leave!
  • It's my annual digital detox, so all texts, emails, and calls will be returned on the 24th.
  • Be sure to utilize my waitlist when booking online if you can't find the time you want.


With affection & a ton of sunscreen (I will be reapplying every 2 hours),
Jill


An actual shot of me on the beach in Mexico:


Wednesday, September 6, 2023

Introducing WISH Skincare!

 I hope everyone had a wonderful Labor Day weekend!


I am SO excited to officially announce the launch of WISH skincare in my practice this week! As many of you know, I've been testing out a whole slew of products since IECSC in June. WISH - Wisdom Inspired Skin Health checked all the boxes for me (and you know I'm fussy, lol, so that is not easy to do)! I completed their advanced acne practitioner certification in early August and was thrilled to not only have a great review but also learn about some innovations surrounding the treatment, products, and ingredients for acne. While WISH is a line that focuses on acne-prone and congested skin, don't sleep on their formulations for cleansers, moisturizers, and a hydrating mist for a host of different skin types. I'm already getting rave reviews.

There are a lot of new products, so I'll highlight the new additions in the coming months in my newsletter and on socials. If you don't already, follow me here.

Here's what's new:
3 Cleansers - Confidently CleanCalming Cleansing GelEmerge Biome Repair
2 Toners - Conditioning Hydra-MistPore ReBalancing Toner
2 Moisturizers - MicroMoisture+MacroMoisture+
1 AHA serum (3 variants) - Mandelica 5%
1 BPO serum (3 variants) - Clarify 3%
1 Mask - Ultimate Detox Clay Mask
Lip Balm! - LipMate

Whew! You can find all the new offerings in my shop. As I transition away from some other products, please don't hesitate to reach out and we'll find your new best match. Read on for more on why I chose to add the line, a model call, and a final call on some products!

With affection & sunscreen,
Jill


Why WISH?
A few of you have asked me what determines what I do (and don't) bring into my treatment room offer for retail. It's a great question! There are three main components I look for that I've outlined below, with a bonus at the end. Finding all three is a lot more challenging than you might think (and four is the golden ticket).

  • Formulation: First and foremost, what's in the product, how much and why. I want to see multi-functional products with quality ingredients at levels that are efficacious. I love WISH's focus on the microbiome and barrier support, while still clearing the acne, as opposed to creating other issues we just put off to deal with down the line.
  • Education & Support: If you know me, you know how important this is to me. A brand has to have solid education for myself as the practitioner and be able to answer all of my questions. Feeling taken care of and supported is critical to me. The customer service is great, the training platform and materials at WISH are exceptional, and they've patiently answered all of my questions on multiple occasions. (Sorry David, I'm sure I'll have more!!) :)
  • Design & Packaging: Not necessarily a deal-breaker, but seriously, even the best formula on the planet is going to be hard to sell in a crappy package. The image does matter, and I love how they look. I am impressed by their commitment to carbon-neutral shipping, eliminating excessive packaging, while preserving product integrity with airless pumps.
  • Unexpected Bonus: The founder and his business partner are lovely humans! I was fortunate to meet David and Stephen at the Beauty Business Summit in March, and then reconnect again in June at the IECSC. I know WISH is going to be huge, and it couldn't happen to nicer people.


Clients needed for case studies!
I am looking for just 2 more people with acne/congested skin for case studies. Clients will need to be available for a complimentary in-person consultation, sign a photo release, and come in for photos every 4 weeks for 3 months. I'll prescribe a homecare routine, which we can tweak if necessary at the monthly visits when you come in for photos. As a thank you for the pictures and diligence with the homecare routine, you'll receive 20% off your prescribed homecare during the case study. The price points on these products are already great, so it's a fantastic deal! If you or someone you know sounds like a good candidate - reach out and we can do a quick screening to see if it's a good match!

Final Call/Kits

  • There are still a handful of products left that I will no longer be carrying. Be sure to take a peek in my shop and snap them up before they're gone for good. I'm always here to make recommendations for what your best new options are.
  • If you have purchased my acne or clogged/dehydrated kits in the past, you'll notice they're no longer available! New products and a new system allow for much more customization, so they'll be on pause for the time being. Watch the kits page for a reinvention soon.

Welcoming WISH to the product family!! (My apologies to the Calming Cleansing Gel, a lovely product that didn't make the shot due to staging. I blame Joel, lol.)